• Solutions
    DESIGN
    Our certified Design Thinking advisors take a User-Focused approach to Agile IT. This method infuses all of our design and architecture activities. Our approach focuses on making your journey to cloud tactile, understandable, and achievable. Let’s work together to thoughtfully select the best Hybrid Cloud Solution for you.
    Solution Deep Dive User Success Stories
    User Focused
    Our certified Design Thinking advisors take a User-Focused approach to Agile IT. This method infuses all of our design and architecture activities. Our approach focuses on making your journey to cloud tactile, understandable, and achievable.
    Solution Deep Dive User Success Stories
    Architecture
    VSO’s entire organization participates in regular “Design Authority” sessions led by our Architecture Review Board to ensure consistent development practices through collaboration, emergent design, intentional architecture, and design simplicity. We emphasize industry certifications at all levels as a requirement for career advancement.
    Solution Deep Dive User Success Stories
    MIGRATE
    VSO maintains a Rosetta Catalog® of comparative cloud and infrastructure functionality across vendors with standardized definitions, steps & timeframes necessary for any combination required. In a constantly improving codebase, we have scripted and automated many of the cloud and infrastructure deployment activities.
    Solution Deep Dive User Success Stories
    Catalog
    VSO maintains a Rosetta Catalog® that allows instant comparison of cloud and infrastructure functionality across vendors with standardized definitions. These definitions have been paired with a standardized Service Catalog that details all steps & timeframes necessary for any Build or Migration activity. As part of these two pieces of IP allow you to easily map where you are, and precisely how much time, money, and effort will be required to get you where you want to go.
    Solution Deep Dive User Success Stories
    Deployment
    VSO maintains a constantly evolving codebase to automate as many elements as possible of build and migration activities. Utilizing technologies like Terraform, Ansible, and more traditional scripting tools, we are constantly growing our library of automated deployments to make your journey as predictable and cost effective as possible.
    Solution Deep Dive User Success Stories
    OPERATE
    VSO has VSQOD teams managing environments from multi-cloud to traditional infrastructure to contact centers through our Mpathic subsidiary. Regardless of the offerings or support level required, we have developed team methodologies built on our military veteran culture, so you know your workload is secure, stable, and affordable.
    Solution Deep Dive User Success Stories
    vSQOD
    Our vSQOD Managed Services® allow you to bring on as much, or as little, support as you need. VSO’s Service Quality Operation Division is our managed service methodology. Our veteran delivery ensures secure, consistent, and cost-effective operation of infrastructure, cloud and hybrid environments-from Level 0 through Level 4 support.
    Solution Deep Dive User Success Stories
    Mpathic
    VSO currently has over 500 trained staff, experienced with handling PHI, PII, and inbound phone support.
    Solution Deep Dive User Success Stories
    OPTIMIZE
    Whether we are managing your environment or not, we have developed IP to help you optimize operations, with transparency to costs, quantities, and XLAs and predictable cost and velocity of DevOps.
    Solution Deep Dive User Success Stories
    VaaS
    VSO VaaS offering makes the cost of DevOps predictable by fixing the cost per story point for DevOps support. We provide complete software development support within a managed, Agile framework.
    Solution Deep Dive User Success Stories
    FogLifter
    Spreadsheets are unfortunately still the most pervasive reporting tool in the world. VSO has developed a comprehensive set of APIs to allow timely and accurate measurement of SLAs/XLAs with correlation to your Systems of Record to ensure accuracy of inventory. FogLifter can automate the extraction and analysis of your data from structure and unstructured data sets-allowing you to keep your investment in existing systems, but eliminate the “frequency of garble” produced by multiple, overlapping systems.
    Solution Deep Dive User Success Stories
    DESIGN & ARCHITECTURE
    Our certified Design Thinking advisors take a User-Focused approach to Agile IT. This method infuses all of our design and architecture activities. Our approach focuses on making your journey to cloud tactile, understandable, and achievable. Let’s work together to thoughtfully select the best Hybrid Cloud Solution for you.
    Solution Deep DiveUser Success Stories
    Solution Deep DiveUser Success Stories
    Solution Deep DiveUser Success Stories
    USER-FOCUSED DESIGN THINKING
    Our certified Design Thinking advisors take a User-Focused approach to Agile IT. This method infuses all of our design and architecture activities. Our approach focuses on making your journey to cloud tactile, understandable, and achievable.
    AGILE ARCHITECTURE
    VSO’s entire organization participates in regular “Design Authority” sessions led by our Architecture Review Board to ensure consistent development practices through collaboration, emergent design, intentional architecture, and design simplicity. We emphasize industry certifications at all levels as a requirement for career advancement.
    MIGRATIONS & DEPLOYMENTS
    VSO maintains a Rosetta Catalog® of comparative cloud and infrastructure functionality across vendors with standardized definitions, steps & timeframes necessary for any combination required. In a constantly improving codebase, we have scripted and automated many of the cloud and infrastructure deployment activities.
    Solution Deep DiveUser Success Stories
    Solution Deep DiveUser Success Stories
    Solution Deep DiveUser Success Stories
    ROSETTA CATALOG®
    VSO maintains a Rosetta Catalog® that allows instant comparison of cloud and infrastructure functionality across vendors with standardized definitions. These definitions have been paired with a standardized Service Catalog that details all steps & timeframes necessary for any Build or Migration activity. As part of these two pieces of IP allow you to easily map where you are, and precisely how much time, money, and effort will be required to get you where you want to go.
    ORCHESTRATED DEPLOYMENTS
    VSO maintains a constantly evolving codebase to automate as many elements as possible of build and migration activities. Utilizing technologies like Terraform, Ansible, and more traditional scripting tools, we are constantly growing our library of automated deployments to make your journey as predictable and cost effective as possible.
    OPTIMIZE
    Whether we are managing your environment or not, we have developed IP to help you optimize operations, with transparency to costs, quantities, and XLAs and predictable cost and velocity of DevOps.
    Solution Deep DiveUser Success Stories
    Solution Deep DiveUser Success Stories
    Solution Deep DiveUser Success Stories
    FOGLIFTER
    Spreadsheets are unfortunately still the most pervasive reporting tool in the world. VSO has developed a comprehensive set of APIs to allow timely and accurate measurement of SLAs/XLAs with correlation to your Systems of Record to ensure accuracy of inventory. FogLifter can automate the extraction and analysis of your data from structure and unstructured data sets-allowing you to keep your investment in existing systems, but eliminate the “frequency of garble” produced by multiple, overlapping systems.
    VELOCITY AS A SERVICE
    VSO VaaS offering makes the cost of DevOps predictable by fixing the cost per story point for DevOps support. We provide complete software development support within a managed, Agile framework.
    OPERATE
    VSO has VSQOD teams managing environments from multi-cloud to traditional infrastructure to contact centers through our Mpathic subsidiary. Regardless of the offerings or support level required, we have developed team methodologies built on our military veteran culture, so you know your workload is secure, stable, and affordable.
    Solution Deep DiveUser Success Stories
    Solution Deep DiveUser Success Stories
    Solution Deep DiveUser Success Stories
    vSQOD®
    Our vSQOD Managed Services® allow you to bring on as much, or as little, support as you need. VSO’s Service Quality Operation Division is our managed service methodology. Our veteran delivery ensures secure, consistent, and cost-effective operation of infrastructure, cloud and hybrid environments-from Level 0 through Level 4 support.
    CONTACT CENTER SUPPORT
    VSO currently has over 500 trained staff, experienced with handling PHI, PII, and inbound phone support.
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Ethan Watts
Q&A with VSO’s
Why did you decide to serve?

I wanted to travel the world and my grandfather had spent 25 yrs in the Navy, serving heroically in WWII. I never met him, but they say I’m just like him. “Son of a son of a Sailor”.

VSO Role:

Senior Account Lead

Date Joined:

December 2018

Why did you join VSO and how has the experience been for you?

A former employee of mine referred me to VSO as a technical resource, but once on board, I quickly found my way to the leadership career path. I absolutely love it at VSO!! The positive and performance minded culture suits me perfectly. We're doing great things here at VSO for our clients and our people every day!

Military Life:

I have been in IT since 1993 when I joined the Navy at the age of 20, serving 2 enlistments, one aboard the USNS Mars (T-AFS-1) and the other at The Office Of Naval Intelligence.

Family Life:

Me and my beautiful wife have 3 children, son 24 (also a Navy veteran), daughter 20 (in college) and daughter 15 (she's our baby and can never move out!).
My hobbies include Brazilian JiuJitsu (I am a black belt), MMA (I used to fight, but now coach, referee and judge local fights) and cars...specifically Ford Mustangs (I enjoying owning rare limited run models these days), I also do Yoga, lift weights, golf, mountain bike and travel as much as possible.