Laura Richardson
Chief Technology Officer
Laura Richardson
What is your role at VSO?

I am the Chief Technology Officer at VSO. In this role, I guide the company in decisions that ensure technology serves and catalyzes VSO’s and our clients’ business success by delivering practical results that scale well. I am the Executive Sponsor for VSO’s relationship with Centers for Medicare and Medicaid Services.

What experience did you have before joining VSO?

I began my IT career in hardware, integrating systems for large-scale rollouts, then fixing enterprise class servers and storage at Hewlett Packard in years leading up to Y2K. I switched gears to work with high availability, disaster recovery and storage systems for companies such as Dimension Data, working with a broad group of customers in telco and finance. I joined Novus Consulting Group in 2003 and subsequently IBM in 2007, like several of us in VSO’s leadership team. At IBM, I was appointed Senior Technical Staff Member and years later Distinguished Engineer for the impact of my work on storage optimization technologies for IBM and our clients.

What brought you to VSO?

When Steve and John told me about the concept for VSO, I was determined to join them. Building a managed services company with a veteran focused workforce is an exciting challenge; I had to be a part of it. Also, working with people for whom you have great admiration and respect doesn’t just happen every day in business; it is critically important. Life is short!

What is something you love about VSO?

My favorite VSO Principle is “Leadership is an Attitude, not a Position”. You will find leaders at every level in our company. My leadership advice includes... Be industrious: work to make things simpler, find ways to take things out of others’ hands, don’t bring a problem without your plan for a solution, and let others know if you are bored or have time on your hands.

What keeps you busy outside of VSO?

Outside of VSO, you will find me reading, studying, and drawing – always around business, science and technology – I am an engineer through and through. My husband and I are also big hikers, car shoppers and adventure/sci-fi movie enthusiasts. We love the Tennessee Titans (Earl Campbell and Warren Moon, and most recently Derrick Henry!), the Rays, the Tampa Bay Lightning and the Buccaneers.